Tata Communications WiMax June 24, 2009
Posted by lotusknots in Computing.Tags: Broadband, Tata, Wimax
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Wo..I am impressed with them. I have an unlimited 384 connection. Have heard/read many complaints about their service but I have had a dream run so far. Installation was a jiffy. Forms were collected from me by 2PM at my residence and it was installed at 9AM the next day!
Once my connection dropped and they were quick to escalate it upto their Hyderabad center. It was a widespread server related issue and they were quick to resolve it. They even followed up with me to ensure all was working good. I did not pick up the calls the same day but they were consistent and called me the next day to confirm.
The other day, I went out of station for the weekend and did not use it for two days. Promptly I get a call on my cell to enquire if everything was allright and if my connections were functional. That’s service! Or perhaps they missed one of their top bandwidth eaters